Powerful Individuals, Together a Force.
Since 2000, BrightCloud's cadre of Cisco Contact & Customer Experience Specialists has been designing, delivering and supporting innovative world class Contact Centres.
What we can help you do
Chart Your Course
Discover, Navigate and Realise
Our team of contact centre veterans devote their time and experience to understanding the complex collaboration and customer experience issues that are faced by the multichannel contact centres of the day. We’ll help you discover your needs, navigate the technology landscape and realise the solutions to unlock the true potential for your organisation.
What we’ve done
From multi-billion pound corporations to non-profit, from Fortune 500 companies to start-ups, from Dublin to Dubai, our team has successfully guided organisations big and small to those ‘Aha!‘ moments that transformed their business.
We don’t name drop.
We’ve experience delivering innovative world class contact and customer experience centres, but we’re not brash or pushy and remain true to our values which is why we don’t name drop customers on our website.
Our tools and methods
The Team Kitbag
Technology makes our specialist tick and we pride ourselves in working with the best solutions to get the job done. No matter what your specific requirement or goal, we’ve partnered with a select list of organisations whose proven area expertise guarantee that together we can meet all of your demands.
Tangible proven contact centre options, from inception to enhancement:
How We Fly
BrightCloud works exclusively with partners. We provide the additional resource when your teams are maxed out or inject knowledge and experience in areas which fall outside your comfort zone.
We relish working with leading technology partners to deliver the right solution for your needs.
Get in touch
Share Some Thoughts
Got a project you're excited about or maybe you're in a bit of a sticky wicket and think we can help?
New challenges are on the horizon, so if you’d like to be a part of our team then step this way.
Keep tabs on us
There's always something buzzing around in our minds, so why not follow us on LinkedIn to join in.