Powerful Individuals, Together a Force.


Since 2000, BrightCloud's cadre of Cisco Contact & Customer Experience Specialists has been designing, delivering and supporting innovative world class Contact Centres.

What we can help you do

Chart Your Course

Discover, Navigate and Realise

Our team of contact centre veterans devote their time and experience to understanding the complex collaboration and customer experience issues that are faced by the multichannel contact centres of the day. We’ll help you discover your needs, navigate the technology landscape and realise the solutions to unlock the true potential for your organisation.

Say Hello, Aloha
CCBox V4.0

CCBox Aloha V4.0 has three unique packages – Enable, Optimise, Advance.

Visit CCBox.global to find out more >>

What we’ve done

Missions Accomplished

From multi-billion pound corporations to non-profit, from Fortune 500 companies to start-ups, from Dublin to Dubai, our team has successfully guided organisations big and small to those ‘Aha!‘ moments that transformed their business.

We don’t name drop.

We’ve experience delivering innovative world class contact and customer experience centres, but we’re not brash or pushy and remain true to our values which is why we don’t name drop customers on our website.

Our tools and methods

The Team Kitbag

Technology makes our specialist tick and we pride ourselves in working with the best solutions to get the job done. No matter what your specific requirement or goal, we’ve partnered with a select list of organisations whose proven area expertise guarantee that together we can meet all of your demands.

Tangible proven contact centre options, from inception to enhancement:

Our approach

How We Fly

BrightCloud works exclusively with partners. We provide the additional resource when your teams are maxed out or inject knowledge and experience in areas which fall outside your comfort zone.

We relish working with leading technology partners to deliver the right solution for your needs.

Get in touch

Share Some Thoughts

Got a project you're excited about or maybe you're in a bit of a sticky wicket and think we can help?

Give us a call
Drop us a line

Prefer forms

Cisco® EMEA UCCE ATP Services Only Partner of the Year 2016, 2017 and 2018!
Lets talk

Arrange a discovery session with BrightClouds specialists... get in touch today.

We're hiring

New challenges are on the horizon, so if you’d like to be a part of our team then step this way.

Keep tabs on us

There's always something buzzing around in our minds, so why not follow us on LinkedIn to join in.