People are the heart and soul of BrightCloud Group. Meena Anton, Senior Contact Centre Consultant, is one of the dedicated and passionate individuals who keep the wheels turning and the projects moving at BrightCloud.
Read moreArtificial intelligence (AI) is all around us in the form of chatbots, virtual assistants, search engines, speech and …
Read moreTell us a little more about yourself? I was born in Pakistan, but I grew up in a small …
Read moreTell us a little more about yourself? I am a contact centre consultant at BrightCloud Group. I was born in …
Read moreWhat Role Does the Contact Centre have to Play in Society’s Next Normal? With the world around us …
Read moreTell us a little more about yourself? I’m Richard, and I’m the Chief Technical Officer (CTO) at BrightCloud …
Read moreWorking Together … but Virtually This is really interesting. The Americas call these “the water cooler moments”, the …
Read moreRapid migration to Cisco Webex Contact Center – Get Agents working from home To help contact centres navigate …
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