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04 / 12 / 2020

Meet the team – Fahim Anjam, BrightCloud Group Lead Developer

Tell us a little more about yourself? I was born in Pakistan, but I grew up in a small …

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01 / 12 / 2020

BrightCloud Group Launches Cloud-Enabled Innovative Customer Experience Solution.

BrightCloud Group Launches Cloud-Enabled Innovative Customer Experience Solution. BrightCloud Group, the contact centre and customer experience specialist, has …

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17 / 11 / 2020

BrightCloud Group Launches MS Teams Integration for Cisco Webex Contact Centres

BrightCloud Group Launches MS Teams Integration for Cisco Webex Contact Centre. As Microsoft Teams becomes increasingly popular, with businesses across the globe adopting digital communications …

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12 / 10 / 2020

Jason Osmond joins BrightCloud Group as Chairman.

Jason Osmond joins BrightCloud Group as Chairman. It is with great excitement that we announce the appointment of …

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02 / 10 / 2020

BrightCloud Group appoints Matt Delargy as Head of Sales.

BrightCloud Group appoints Matt Delargy as Head of Sales. BrightCloud Group, the contact centre and customer experience specialist, has announced the …

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15 / 09 / 2020

BrightCloud Group CSO, Mark Adams, Announces Retirement

BrightCloud Group CSO, Mark Adams, Announces Retirement. BrightCloud Group is bidding farewell to one of its longest-serving team …

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03 / 09 / 2020

Meet the team – Maciej Bierkus, BrightCloud Group Contact Centre Consultant

Tell us a little more about yourself? I am a contact centre consultant at BrightCloud Group. I was born in …

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01 / 09 / 2020

What Role Does the Contact Centre have to Play in Society’s Next Normal?

What Role Does the Contact Centre have to Play in Society’s Next Normal? With the world around us …

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