BrightCloud Group is now Cyber Essentials Plus Certified
We are proud to announce that BrightCloud Group has been certified with the Cyber Essentials Plus accreditation, the …
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News
Enhancing Customer Engagement with Webex Contact Center: Best Practices
If you already have Webex Contact Center platform, you’ll know how powerful it is and how much it …
Read moreChoosing the Right Contact Centre Technology for Your Business
Your contact centre technology should provide you with everything you need to create excellent customer experiences. We listed a few tips to help you find the right solution.
Read moreThe Future of Contact Centre Technology Trends and Innovations
Once upon a time, contact centres really were the main way for customers and potential customers to speak …
Read moreBrightCloud Group Wins Webex Reimagine Customer Experiences Partner of the Year EMEA
We have been named the Webex Reimagine Customer Experiences Partner of the Year – EMEA at WebexOne 2023. The award recognises a partner that has had the most success with selling and implementing Webex Contact Center solutions.
Read moreMeet the Team: Nick Lowther, Global Operations Director
Today, we’re shining the spotlight on one of our exceptional team members – Nick! As a Global Operations Director, Nick says the most rewarding aspect of his role is “knowing that we are well resourced, delivering our customers projects on-time, with happy customers and engineers”.
Read moreBrightCloud Group Announce a New Major Partnership with RAC
The RAC chose BrightCloud Group to design, implement and work in partnership with Cisco to help shape and realise the RAC’s vision for the future of Customer Engagement.
Read moreMeet the Team: Terry Gray, Director of Public Sector
Tell us a little more about yourself… (Ie. Where you’re from, hobbies, education) I have always lived in …
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