Meet the team – Maciej Bierkus, BrightCloud Group Contact Centre Consultant
Tell us a little more about yourself? I am a contact centre consultant at BrightCloud Group. I was born in …
Read moreTell us a little more about yourself? I am a contact centre consultant at BrightCloud Group. I was born in …
Read moreWhat Role Does the Contact Centre have to Play in Society’s Next Normal? With the world around us …
Read moreTell us a little more about yourself? I’m Richard, and I’m the Chief Technical Officer (CTO) at BrightCloud …
Read moreWorking Together … but Virtually This is really interesting. The Americas call these “the water cooler moments”, the …
Read moreRapid migration to Cisco Webex Contact Center – Get Agents working from home To help contact centres navigate …
Read moreAs the UK sees a shift towards companies having their entire workforce working remotely, amongst the concerns for …
Read moreTell us a little more about yourself? I’m Richard, and I’m Head of Pre-Sales at BrightCloud Group. Born …
Read moreIt’s the question that strikes fear in the minds of contact centre managers, and a very real problem …
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