Cisco EMEAR Customer Journey Services Partner of the Year… Again!
BrightCloud announced today that they’ve been awarded Cisco EMEAR Customer Journey Services Partner of the Year for the …
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BrightCloud Group CTO Appointment Underlines 2017 5-Year Business Strategy
BrightCloud Group has appointed Richard Hall as Chief Technology Officer (CTO) responsible for developing and delivering the strategic …
Read moreHow healthy is your Call Centre’s Average Handle Time (AHT)?!
Average Handle Time (AHT) has been a key Call Centre (CC) metric for years, this simple calculation has …
Read moreBrightCloud Group announces an enabling win-win MBO completion, to extend its global outreach
The deal, being jointly led by both of the originating BrightCloud co-founders, Alex Morrison and Hesam Yavari, has …
Read moreCDW (UK) & BrightCloud Together we succeed!
TeamBCG delivers again, working alongside our channel partner CDW UK and the customer team, from the 3rd largest …
Read moreBrightCloud renewed as a @Cisco Authorised Technology Provider (ATP)
BrightCloud Group announced today that it has officially achieved the renewal of its Unified Contact Center Enterprise Authorized …
Read moreBrightCloud ramps up its service provision with Ocean Intelligent Communications
BrightCloud ramps up its The new data centre (DC) will be used to host our Cyclone cloud deployment, providing …
Read moreBrightCloud announces new role and appointment to Head of Professional Services as the group goes from strength to strength
As a channel only Cisco Authorised Technology Provider (ATP) specialist, providing a 360-degree solutions service to multi-channel Contact …
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