Case Study: Complete Contact Centre and Telephony Managed Service
This mortgage lender and servicer has 300 employees including 114 customer service agents offering buy to let mortgages …
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Case Study: Telford & Wrekin Council Customer Satisfaction Rockets
Telford & Wrekin Council combines non-metropolitan county and district councils’ powers for around 180,000 citizens in over 78,000 …
Case Study: Arnold Clark Drives Superlative CX
Europe’s largest independently-owned automobile company, Arnold Clark runs 24 new car franchises from over 200 retail outlets across …
Case Study: A Private Healthcare Clinic Enjoys the Advantages of Cisco PCCE
Associated with one of the world’s most respected medical organisations, this London based private health clinic offers access …
CCBox V5.0 – Everything you need to achieve your customer experience goals
The power of CCBox is in being the only scale-able customer experience optimisation solution with everything you need …
Webex Experience Management by Cisco
Webex Experience Management is a software-as-a-service built to provide greater insight across the user journey. The platform helps …
Webex Connect by Cisco
Webex Connect is a low-code communications platform, designed to reduce cost, complexity and accelerate IT roadmaps. It gives …
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