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CCBox-Archive-Manager

CCBox Call Recording – Archive Manager

CCBox Recording – Archive Manager is the call recording feature of the CCBox Application Suite. It provides a …

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Category: CCBox, Data Sheets Uploaded on: 14/06/2021
CCBox-Callback

CCBox Callback

Call back really is one of the unsung heroes of the contact centre with demonstrable improvements to customer …

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Category: CCBox, Data Sheets Uploaded on: 14/06/2021
CCBox-CCBot

CCBox CCBot

Implement an AI solution to help streamline your customer service and integrate across your omnichannel contact centre. In …

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Category: CCBox, Data Sheets Uploaded on: 14/06/2021
CCBox-Knowledge

Restricted content

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Category: CCBox, Data Sheets Uploaded on: 14/06/2021
CCBox-Management-Portal

CCBox Management Portal

The CCBox Management Portal is a browser based interface allowing users to control and self-serve various aspects of …

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Category: CCBox, Data Sheets Uploaded on: 14/06/2021
CCBox-MRS

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Category: CCBox, Data Sheets Uploaded on: 14/06/2021
CCBox-QR

CCBox Question Response (QR)

Giving agents the right script tools to provide a consistent, world class customer experience. CCBox Question Response (QR) …

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Category: CCBox, Data Sheets Uploaded on: 14/06/2021
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