BrightCloud Group Launches Cloud-Enabled Innovative Customer Experience Solution. BrightCloud Group, the contact centre and customer experience specialist, has …
Read moreBrightCloud Group Launches MS Teams Integration for Cisco Webex Contact Centre. As Microsoft Teams becomes increasingly popular, with businesses across the globe adopting digital communications …
Read moreJason Osmond joins BrightCloud Group as Chairman. It is with great excitement that we announce the appointment of …
Read moreBrightCloud Group appoints Matt Delargy as Head of Sales. BrightCloud Group, the contact centre and customer experience specialist, has announced the …
Read moreBrightCloud Group CSO, Mark Adams, Announces Retirement. BrightCloud Group is bidding farewell to one of its longest-serving team …
Read moreTell us a little more about yourself? I am a contact centre consultant at BrightCloud Group. I was born in …
Read moreWhat Role Does the Contact Centre have to Play in Society’s Next Normal? With the world around us …
Read moreIf Cloud is the Destination for Your Contact Centre, make BCSquared Your Home. CLICK HERE to register …
Read more