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25 / 07 / 2024

BrightCloud Group Announces Acquisition by Gamma Communications

BrightCloud Group, a leading managed service provider (MSP) specialising in cloud-based contact centre solutions across Europe, is pleased …

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27 / 02 / 2024

BrightCloud Group is now Cyber Essentials Plus Certified

We are proud to announce that BrightCloud Group has been certified with the Cyber Essentials Plus accreditation, the …

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30 / 10 / 2023

BrightCloud Group Wins Webex Reimagine Customer Experiences Partner of the Year EMEA 

We have been named the Webex Reimagine Customer Experiences Partner of the Year – EMEA at WebexOne 2023. The award recognises a partner that has had the most success with selling and implementing Webex Contact Center solutions.

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03 / 10 / 2023

BrightCloud Group Announce a New Major Partnership with RAC

The RAC chose BrightCloud Group to design, implement and work in partnership with Cisco to help shape and realise the RAC’s vision for the future of Customer Engagement.

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19 / 07 / 2023

BrightCloud Group Named as Supplier on Crown Commercial Service’s Network Services 3 Framework on 4 Lots Supporting Customer Engagement

We’ve been named as supplier on CCS’s Network Services 3 (NS3) framework (RM6116). Designed to ease the procurement process, the NS3 framework gives Public Sector buyers access to vetted service providers when buying connectivity and network services.

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25 / 04 / 2023

Cisco Names BrightCloud Group as a Top Global CCaaS Partner

Cisco has named BrightCloud Group as one of its Top Global CCaaS Partners. We’re joining the prestigious Cisco Webex Contact Center (WxCC) Success Program together with 17 carefully selected strategic partners.

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07 / 09 / 2022

BrightCloud Group is now available on the G-Cloud 13 Digital Marketplace

We’re now part of the G-Cloud 13 Digital Marketplace that aims to provide the UK public sector an easy way to purchase cloud hosting and software services.

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01 / 03 / 2022

Cisco awards BrightCloud Group with Advanced Collaboration Architecture Specialisation certification

Cisco Advanced Collaboration Architecture Specialisation recognises BrightCloud Group’s advanced expertise in Cisco Collaboration Architecture solutions, including unified communications, messaging and telepresence. 

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